Don't Use Yahoo Bill Pay!
I have used Yahoo Bill Pay for almost 5 years and it has worked ok. Until this month. I was unable to login to my account for over 3 WEEKS! I sent email after email to the Yahoo "support" and all they could say is that they were having problems with logins and that they were resolving it.
This is Yahoo. They must have the top IT people in the US watching their programs and it took them three weeks to fix my login?
Before this, their server was consistently down so you would schedule a payment and it would say "sorry we are having problems please try again later". I got a late payment on American Express because of this because I thought it scheduled it and I didn't read the error message (the error message usually comes after it thinks for a minute).
It just seems unbelievable to me that a company like Yahoo would have this level of poor service and the inability to fix a major problem with a major program like Bill Pay. Sure doesn't make me want to buy any Yahoo stock!
posted by Kelly Johns @ 7:14 AM
5 comments
5 Comments:
I too am frustrated beyond belief. I have been trying for over a week to get payments lined up, make some amount changes, set up a new payee, etc. and I keep getting an error message. I tried to write to customer service on two different occasions and I even got an error message then as well. So I can't pay my bills, AND I can't get to Yahoo to let them know I have a problem. What's going on at Yahoo?
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